Operations control tower

Team Operations

Cross-team delivery visibility, assignment intelligence, bottleneck and SLA tracking across all engagements.

Active members
6
WIP tasks
44
Blocked
6
Overdue
7
Overloaded
1
SLA breaches
2
Pod
NA Wave 2
Lead MC Marcus Chen
At risk
Members
6
Throughput / wk
18
WIP
23
Blockers
3
SLA breach
1
Pod
EMEA Rating
Lead MC Marcus Chen
On track
Members
4
Throughput / wk
12
WIP
10
Blockers
1
SLA breach
1
Pod
APAC Planning
Lead AS Ana Souza
At risk
Members
5
Throughput / wk
9
WIP
14
Blockers
2
SLA breach
0
Pod
Settlement
Lead HT Hiroshi Tanaka
On track
Members
3
Throughput / wk
7
WIP
6
Blockers
0
SLA breach
0
Pod
Platform
Lead DO Daniel Okafor
On track
Members
4
Throughput / wk
11
WIP
8
Blockers
0
SLA breach
0